Volunteer Training

All volunteers undergo a comprehensive training programme to enable them to work with clients safely in the community.

This training takes place both in our office and in the community.

Volunteer induction

The first part of the training will be following the Volunteer Academy Programme: on completion they will receive a Government Approved Volunteering Certificate.

  • An Introduction to Volunteering
  • Safeguarding Adults
  • Safeguarding Children
  • Data Protection
  • Equality, Diversity and Inclusion

On the job training

The second part of the training is accompanying an experienced volunteer/worker to work with a client for up to six weeks. This gives the volunteer the chance to observe good practice and to be able to ask questions of the mentor. The aim is to build confidence in volunteering, and feedback from our volunteers suggests this method of training is very effective.

Other training opportunities are available including: First Aid Training, Dementia Awareness and the Mental Capacity Act.

Learn more about Volunteering here.

Our training programmes meet provider standards for statutory regulations for volunteer support services.